Since we cannot confirm you are the PDFescape account owner via our support ticket system, we are unable to make that change for you.
However you are able to disable your own account. Click on the link below:
https://www.pdfescape.com/account/disable/
- Enter your account password.
- Check the box next to Yes, I wish to disable my account.
- Click Disable Account.
The page will update to the one below. Your account has now been disabled.
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